Privacy and Cookie Statement Transporting Wheels

This privacy and cookie statement was last modified on November 1, 2024.

Transporting Wheels B.V. (hereinafter referred to as “Transporting Wheels”) processes personal data via its website (https://www.transportingwheels.com/) and its services. Transporting Wheels considers the proper handling of personal data very important and is aware of privacy legislation. Transporting Wheels is responsible for carefully managing your personal data. In this privacy and cookie statement, we explain how we handle your personal data.

Our Privacy and Cookie Statement in Brief

Your privacy is very important to us. Therefore, we adhere to the General Data Protection Regulation (GDPR). This means that we:

• Clearly state our purposes before processing your personal data via this privacy and cookie statement.
• Store as little personal data as possible and only the data necessary for our purposes.
• Explicitly ask for your consent to process your personal data if consent is required.
• Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us.
• Respect your rights, such as the right to access, correct, or delete your personal data that we process.

For What Purposes Do We Use Your Personal Data?

We collect various personal data from you. Below, we describe the data we collect, the purpose of processing, and how long we retain it. If you have any questions or want to know exactly what we keep, please contact us. Contact details are provided at the end of this privacy and cookie statement.

Contact

If you email us, fill in the contact form on the website, call us, or contact us in any other way, you accept our offer to contact you (execution of the agreement).

For this, we process the following personal data:

• Name
• Contact details (email address and phone number)
• Any information you provide as part of the message

We retain the personal data you provide for the duration of the contact or for up to 2 years after our last contact to ensure that your query has been properly handled.

Cooperation with Transport Partners

Through our website, you can register as a transport partner. When you join our network, we use your data to set up your account. Your account allows access to our PartnerPortal, where you can view and accept assignments.

For this, we process the following personal data:

• Name
• Company name
• Chamber of Commerce/Company registration number
• Address details
• Phone numbers
• Email address
• VAT number
• Payment details
• Order status
• Order history
• Favorite routes
• Type of truck
• CMR insurance document
• Transport permit
• Driver’s license
• License plate
• Digital waybill with location
• Password
• IP address
• Other relevant supplier relationship information

We retain the personal data you provide for up to 2 years after your last login or 2 years after you close your account, unless the data is needed to comply with a legal (tax) retention obligation.

Execution of the Agreement with Customers

Through our website, you can create a customer account. With your account, you can use our services, such as placing an order. We then process your order.

For this, we process the following personal data:

• Company name
• Nationality
• Contact person
• Address details
• Phone numbers
• Email address
• Password
• Google ID
• Payment details
• License plate
• Password
• IP address
• Order history
• Other relevant information for the execution of the agreement

We retain the personal data you provide for up to 2 years after your last login or 2 years after you close your account, unless the data is needed to comply with a legal (tax) retention obligation.

Newsletters

Through our website, you can subscribe to the Transporting Wheels newsletter. We send monthly email newsletters with our latest news and may also send personalized messages about specific routes based on your previous orders.

For this, we process:

• Your email address
• Any preferences

We retain your data until you unsubscribe from our newsletter. If you no longer wish to receive the newsletter, you can unsubscribe at any time via the link at the bottom of the newsletter.

Working at Transporting Wheels

If you apply for a vacancy or send an open application, we process your personal data to evaluate your application and potentially prepare for an employment agreement.

For this, we process the following personal data:

• Name, address, and contact details
• Phone number
• Email address
• Curriculum Vitae (CV)
• Motivation letter (optional)
• Passport photo (optional)
• Any additional information provided with the application

We retain your application data for up to 6 weeks after the position has been filled. This allows us to contact you if the position reopens during the probationary period. With your consent, we may keep your application data for up to one year. You can withdraw your consent at any time by emailing us. If you join our team, we will retain your application data in your personnel file for up to 2 years after your employment ends.

A social media and internet search may be part of the application process to ensure we maintain our company image. This is based on our legitimate interest. We will search for your name on Google and any public social media profiles. We will not ask for access to private social media pages or require you to connect with us. The results of the search will be discussed with you. If you have objections, you can indicate this when applying.

When Can We Share Your Personal Data with Third Parties?

Transporting Wheels only shares your data with third parties when permitted by current legislation. We may provide your personal data to third parties because:

• We have engaged them to process certain data;
• It is necessary for executing the agreement;
• We have a legal basis for doing so;
• We are legally obligated to do so (e.g., if the police request it in case of suspected criminal activity).

The parties that may receive personal data include:

• IT suppliers
• Hosting providers
• Cookie service providers
• Newsletter providers
• Payment service providers and collection agencies
• Partners
• External consultants and intermediaries
• Government agencies (e.g., Tax Authority, municipalities)
• HR systems

Some of our suppliers are located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your privacy.

This privacy and cookie statement applies exclusively to the services of Transporting Wheels. We are not responsible for the privacy policies of other websites accessible through links on our website.

Social Media Buttons

Our website includes social media buttons that redirect you to the respective social media platforms. This allows you to follow us and share content within your network. You may also encounter advertisements on your social media pages. These buttons work through pieces of code from the social media platforms. To understand how these platforms handle your personal data, please read their privacy statements:

• Facebook (privacy statement)
• Instagram (privacy statement)
• LinkedIn (privacy statement)

Cookies

We use cookies on our website, both our own and those of third parties. Cookies are small information files that can be automatically stored on or read from your device (such as a PC, tablet, or smartphone) when visiting a website. This occurs via the web browser on your device.

We use the following types of cookies:

1. Functional cookies: These cookies are essential for the website’s operation, enabling functionalities such as remembering language preferences or cookie consent.
2. Analytical cookies: These provide insights into how our website is used, allowing us to make it more user-friendly.
3. Marketing cookies: These enable us to display personalized advertisements via our advertising partners.

Cookies may collect the following data:

• Name
• Login information
• Display options
• IP address
• Cookie ID
• Website and click behavior
• Referrer URL

When you visit our website for the first time, we display a message explaining cookies. We will ask for your consent to use cookies where required.

Below is an overview of the cookies we use:

Enabling and Disabling Cookies

You can configure your web browser to accept cookies only with your consent. For details, refer to your browser’s manual. Please note that many websites may not function optimally if cookies are disabled.

Deleting Cookies Most cookies have an expiration date. Once the expiration date is reached, the cookie is automatically deleted. You can also manually delete cookies before their expiration date. Refer to your browser’s manual for instructions. Below are links to guides for popular browsers:

• Google Chrome
• Firefox
• Edge
• Safari

How Are Your Personal Data Secured?

The security of personal data is very important to us. We take appropriate technical and organizational measures to protect personal data against loss or any form of unlawful processing (such as unauthorized access, alteration, or distribution). We continuously improve our security measures to address potential risks.

What Privacy Rights Do You Have?

You have the following rights regarding your personal data:

1. Right of Access: You have the right to view the personal data we process about you.
2. Right to Rectification: You can request corrections or additions to your personal data if it is incorrect or incomplete.
3. Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
4. Right to Erasure: You can request that we delete your personal data.
5. Right to Withdraw Consent: If you have given us permission to process your personal data, you can withdraw it at any time.
6. Right to Data Portability: If technically possible, you can request that we transfer your personal data to a third party.
7. Right to Restriction of Processing: In certain cases, you can request that we temporarily or permanently limit the processing of your personal data.

When you submit a request, we may ask you to identify yourself to ensure that you are the rightful owner of the personal data.

We will generally respond to your request within 30 days. However, this period may be extended due to specific privacy rights or the complexity of the request. If we extend the response time, we will inform you in advance.

To exercise your rights, you can contact us via privacy@transportingwheels.com.

Changes to the Privacy and Cookie Statement

When our services change, we may need to update this privacy and cookie statement. Always check the date at the top of this document and review the latest version regularly.

If you have any questions or wish to file a complaint about the use of your personal data, you can email us at privacy@transportingwheels.com. We will handle every query and complaint internally and communicate the outcome with you. If you feel that we are not assisting you appropriately, you have the right to file a complaint with the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact Details

Transporting Wheels B.V.
Hanzelaan 351
8017 JM Zwolle

Email: logistiek@transportingwheels.com
Phone: +31883690700

Chamber of Commerce (KvK) Number: 60912332